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Product always receives high satisfaction ratings from our customers


We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.


Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.


Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.


If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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9 Jan 2017

Платье получила.Очень довольна покупкой. Спасибо вам большое.

C***a H.
29 Dec 2016

Chegou Bem. Rapido muito bom recomendo tudo muito lindo nota 100

S***a E.
20 Dec 2016

Beautiful, Thank you very much

27 Nov 2016

Качественно и красиво смотрится.

23 Nov 2016

todo llego muy bien solo hubo demora de entrega aca en chile . Pero todo muy bonito,gracias!!

21 Nov 2016

На донского сфинкса размер xs. идеально! Очень классно смотрится !!!!

21 Nov 2016

Платье для принцессы. Моей собачке понравилось. За эти деньги качество вполне хорошее. Я довольна.

11 Nov 2016

very fast delivery, same as pefect condition...good store

22 Oct 2016

Супер, нам идеально. Я довольна , качество отличное

20 Sep 2016

На мальтезе М в самый раз! Шикарное платье. Быстрая доставка- 2 недели на Урал

20 Sep 2016

Платье пришло быстро. Очень красивое. Село на собачку хорошо.Размер соответствует. Спасибо вам большое.

17 Aug 2016

Fast shipping looks nicer than the picture well made I love it will order again

5 Aug 2016

платье клевое, спасибо.

17 Jul 2016

Hello; received the goods; thank you very much

Super hot! Several others have checked this out in the last few hours

2015 New Design Dog Princess Dress Pet Dog Dresses Pet Clothes New Clothing Dress For Dogs Free shipping

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