1,Two feet clothes will be subject to the chest length.
2,Four feet clothes will be subject to the back length.
3,Measuring the size please relax 2cm.
4,Back length does not include the tail.
5,Because the measurement of each person is different ,there maybe 1-2cm errors,please kindly understanding .
6,If you have any questions ,please contact us .because of the time difference ,maybe we can not reply you at once.we will reply you as soon as possible when we are online.best regards.
S: Diameter 5.5cm
M: Diameter 6.5cm
L: Diameter 11cm
Conversion: 1 inch = 2.54cm
1.We provide 3 kinds different shipment services for different request as follow:
The 1st:Free shipping?China Post Ordinary Small Package Plus & Seller’s Shipping method.
We choose China Post Ordinary Small Package Plus free shipping carrier priority.We keep the right to choose others
But it takes around 15-40 work days after being posted.Sometimes will be delayed up to 41-61 work days due to the customs or other problems,such as local weather problem,so it is need your enough
patience to wait the products.And when you choose this shipment way,then we think you agree to accept this
delay if happen.
The 2nd:Non-free shipping -EMS,E-packets or DHL global mail it take about 5-20 work days;we recommend to use E-packet and global mails.
The 3rd:Non-free shipping –DHL,UPS,FEDEX,TNT,It take about 3-7 work days;
Normal we choose the china post as carrier,the same time we keep the right to choose faster carrier for you.
2.Please be advised the international delivery highly depends on your local custom and postal service.To ensure
you receive upon minimum tax,we will declare the item with low value,any import charge is on you.
3.Please confirm the shipment way and payment,and we will ship the products to you as soon as possible,then
we will tell you the tracking number;Anyway,your item will be taken good care when you receive it.
4.All orders are sent in our standard packaging.Please be sure to offer your Detail Name/Address/Post code
/telephone number,it is required by the carrier on International Shipments.We cannot ship an International
order without Address/telephone number.We will ship to the default address that you offer in Escrow,if you
do not inform us.And a phone number is important when you leave your address,When the parcel is return
because of your wrong information such as Name/Address/Post code/telephone number,we are not taking
responsible.All the cost due to the wrong information will be afforded by yourself.
1.Our clothing takes ‘CM’ as the unit.
2.There is no absolute relationship between Back length and weight and size. 40CM back length can wear the same
size dress with 50CM back length.
3.But size is the key factor in size selection.
Tips:Size chart is just for reference with the measurements error 1-2cm,it is normal,not the quality problem,please give us kindly understand.
1.We depend on customers’ satisfaction to succeed.Therefore your positive feedback of 5 STARS is extremely important for us.If you are stratified with
our items,Please take a minute to leave us your positive feedback.
2.Please Do not leave any negative feedback before contacting with us.We will do all we can and work with you to solve any problems.Submit negative
feedback is not ate if the problem is not solved.
1.Before bidding,please read this listing carefully and ask all your questions,It is our pleasure to answer all your
questions,but please take a moment to firstly read all the information provided here where your most questions’
2.If it is not,then you can contact with us by trade manager or by email,we will answer your questions within 1-6hours.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (13)
4 Stars (5)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
14 Feb 2017 06:46
Cool toy. Thanks to the store!
11 Feb 2017 06:17
Got it ! Ideal for small dog , my dog eat it in few mins
29 Jan 2017 04:56
good but very slow! thx
28 Jan 2017 03:05
Штука хорошая, но кинем в магазине нашла за 55 , очень обидно(((
25 Jan 2017 21:38
Отличная игрушка. Средний размер. Приятная на ощупь. Без запаха. Собаке понравилась. Доставка 1,5 месяца, трек отслеживался только по Китаю. Рекомендую и игрушку и продавца.
18 Jan 2017 13:31
Product was a bit small but otherwise ok. thanks.
16 Jan 2017 02:23
10 Jan 2017 22:51
Игрушка замечательная: яркая и без запаха.Очень довольна собака и я. Внутри шарик со звуком.
8 Jan 2017 17:42
Great, quick delivery.
4 Jan 2017 07:18
29 Dec 2016 04:41
спасибо, думаю собака оценит
24 Dec 2016 18:28
bigger than I was expecting
13 Dec 2016 18:06
8 Dec 2016 19:07
28 days to czech republic. product is fine
17 Nov 2016 07:33
Игрушка точно как на фото, спасибо!
28 Oct 2016 23:06
Снижаю оценку за медленную доставку
11 Oct 2016 19:29
5 Oct 2016 21:03
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