USD 12.97/pieceUSD 9.78-19.59/pieceUSD 14.58-15.58/pieceUSD 7.99-29.90/pieceUSD 30.45-31.69/pieceUSD 32.57/pieceUSD 31.88/pieceUSD 35.12/piece
2016 Spring New Products Cat Bed Soft Warm Cat House Pet Mats Puppy Cushion Rabbit Bed Funny Pet Products 4 Color
2016 New Produc!!! Very Soft!!~ High quality !! Lovely style, Funny soft Cat Bed. You and your pet certainly like ~ Size:60*58cm/23.6*22.8in
Due to manual measurement, there will be 1-3cm error, please understand 🙂
Pets can like toy tunnel in fun and interesting and practical!!
Lovely cat ear design, let a person love ~ ^^
Pink is very suitable for girls ~
There are many products in our store.Welcome your visiting!
Below is the link of our store:
Welcome to our home pages:
Contact us
If you are interested in our products, and you have any problems with it, you can contact us with
the trade manger, foxmail, and telephone.
About payment
We accept the following payment methods:
1. Alipay(Escrow)
2. Bank Transfer
Please email us to get information
Bank Transfer payment method will be required add $25.00 on your total for bank transaction fee
About shipping
1. You item will be shipped by China Post Air Mail 5 work days after receipt of payment or Pending
Payment cleared.
2. You receive the item should taken 15-45 work days.
3. If you want to receive the item faster, you can choose other shipment, such as EMS, Fedex, but
EMS, Fedex are expensive than China Post Air Mail, and before you order the item, you should
contact us first, and we need to add the price difference. Otherwise, we wouldn?t send the item
to you. Thank you in advice.
Return policy(ONLY EXCHANGE)
1. We do allow exchange the item if you are dissatisfied with the product,
but you should contact us within 7days and return it within 10 days from the date of you received.
2. All returned item must be in the original package and you must provide us with the shipping
tracking number. And you also should tell us the reason for the return.
3. Return shipping is paid by the buyer.
About feedback
The feedback is very important to us, so if you have receive the item and satisfied with it, please
leave a positive feedback, and we can also do that. If you are not satisfied with it, before you leave
the negative feedback please let us know first, and we can help you solve the problem until you
satisfied with it.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Pets Castle SHOP (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of thepetscastle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
| Positive (100%) | 5 Stars (51) |
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4 Stars (5) |
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| Neutral (0%) | 3 Stars (0) |
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| Negative (0%) | 2 Stars (0) |
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1 Star (0) |
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| Buyer | Real customer reviews | |
|---|---|---|
I***a V.  |
13 Feb 2017 02:04 Очень долгая доставка была, хотя продавец быстро отправил посылку. А товар хорошего качества, за товар 5+ |
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D***y P.  |
12 Feb 2017 23:08 Quality is good. The cat is hardly interested though. )) |
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N***e O.  |
12 Feb 2017 22:07 Unser Kater liebt es |
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Y***a T. |
12 Feb 2017 19:03 это просто суперрр) внутри меховая подстилка, самое то для маленького донского сфинксатак же встроен пакет, который шуршит 
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M***l M.  |
12 Feb 2017 08:18 commandés le 11/11, reçus le 13 janvier :-( Lep roduit est tel que décris. dommage pour le bruit de plastique froissé lorsqu'on le manipule |
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I***6 I. |
11 Feb 2017 08:48 отличный мешок. |
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I***a B.  |
10 Feb 2017 23:44 Очень мило. Внутри шуршит, пока кошка боится, но думаем привыкнет скоро. Качество отличное. Продавец очень хороший, отвечает быстро. Все соответствует фото и описанию |
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K***e B. |
10 Feb 2017 22:28 Чудесный домик,все как на фото и в описании - большой,мягенький(кот еще не понял,но это его дело)Из-за предновогодней загруженности почты шел 2 месяца,но это не вина продавца - трек отслеживался весь путь.Магазин и Продавца рекомендую! |
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S***i F. |
10 Feb 2017 12:23 мешок пришёл. кот пока не спит -не освоился. не пахнет. 
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V***r A. |
10 Feb 2017 00:28 Доставка CDEK, но лучше обычной почтой, т.к. под курьера надо подстраиваться, а не наоборот.( |
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R***o C.  |
9 Feb 2017 20:12 excelente |
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Customer  |
26 Dec 2016 02:29 Snelle levering en goede kwaliteit! |
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V***y R.  |
26 Dec 2016 02:28 No dicen q lleva plástico entre la tela. por lo demás. como en la foto. |
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V***a K. |
22 Dec 2016 12:41 Мешочек очень понравился... мне :-))) Очень приятный материал, сшит качественно. Шуршалка вставлена затем, что большинству кошек (моим, в частности) нравится лазить-шуршать по пакетам. Но кошка, для которой он покупался, пока не оценила, как-то опасливо на него реагирует... Другая, которая не любит нор, спит сверху :-) В общем, дурынды :-))) Но, может, ещё оценят :-)) кошки, они ж, такие... противоречивые насквозь и непредсказуемые ))))) Если бы я влезала - я б сама в нём спала!!! :-) |
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Customer |
21 Dec 2016 14:34 hond is er dol op. Goede keuze! |
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Customer  |
21 Dec 2016 03:33 ürün güzel ama ben giriş kısmının açık kalmasını beklerdim kedilerin kafalarını sokup girmeleri gerekiyor ki bizimkiler bunu yapmak yerine direk üstüne yatıyor. almanızı tavsiye etmem.. |
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Customer  |
19 Dec 2016 01:50 Great product, Thanks |
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V***a K. |
15 Dec 2016 09:41 Шла посылка месяц, верхняя часть домика хрустит) там вшит внутрь целлофан видимо...кошка пока использует его не совсем по назначению))) 
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Customer |
14 Dec 2016 04:37 perfektní |
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Customer  |
13 Dec 2016 19:02 It took two and a half months to arrive. Item is as described, the store communicates well. I recommend the seller. Unfortunately, my cat doesn't give a **** about the cat bed. Or rather a cat sack. Maybe later she will. :) |
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S***a S. |
13 Dec 2016 18:50 Perfecta en menos de 1 mes la tenia en casa la calidad es impresionante lo unico el plastico que tenia dentro pero la he quitado y perfecta mi pequeña esta encantada 
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S***a K.  |
13 Dec 2016 18:50 supeeeeeeeeeeeeeeeer |
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M***a S.  |
13 Dec 2016 18:49 Пришло в срок, качеством довольна, правда мои питомцы не хотят спать там, с продавцом не приходилось общаться |
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P***a V. |
13 Dec 2016 18:48 Es exactamente como describen, muy suave y grandecita, mi gato está encantado con ella. |
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S***a S. |
13 Dec 2016 18:47 Товар супер, всем рекомендую! Доставка меньше месяца, кошка в восторге как и хозяева, спасибо продавцу! |
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K***n R. |
13 Dec 2016 18:47 Very nice item, very good price, fast shipping. Thank you for all. |
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M***m G. |
13 Dec 2016 18:46 Просто супер! |
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E***a G. |
13 Dec 2016 18:46 Спасибо за доставку.. товар отличный!!! |
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M***l G.  |
13 Dec 2016 18:46 all as expected |
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R***l L.  |
13 Dec 2016 18:45 good product |
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V***a K. |
13 Dec 2016 18:45 Большой мешочек) мягкий, с одной стороны шуршит) котейка доволен!! Доставка до Москвы без двух дней месяц! Курьером до квартиры 
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E***a M. |
13 Dec 2016 18:45 Доставили за 3 недели в Питер. Товар соответствует описанию. Доставил курьер прямо домой, очень удобно, лучше чем на почту самому идти где всегда очереди. Спасибо продавцу. |
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I***r E. |
13 Dec 2016 18:45 Good quality. |
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V***a P.  |
13 Dec 2016 18:44 В Минск пришёл за три с половиной недели, все отслеживается, большой , мягкий. 
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Customer |
13 Dec 2016 18:43 Super bonito. Buena calidad y suave. Llegó en 3 semanas |
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Customer |
13 Dec 2016 18:42 доставка курьер домой, очень круто! рекомендую |
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O***a K. |
13 Dec 2016 18:41 Заказываю 2 раз, очень нравится и мне и коту.. Доставка быстрая ,курьер принёс домой. Рекомендую.. |
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Customer |
13 Dec 2016 18:41 Отличный мешок, для сфинксов и корнишей незаменимая вещь. Приехал за месяц в МО, курьер принес на дом. Между мехом шуршащая пленка, от нее очень жарко внутри, лучше бы ее не было. 
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Customer |
13 Dec 2016 18:40 ждала посылку месяц,доставили на дом) ничем не пахнет,все нравиться) большое спасибо!) котик пока не залезал во внутрь,шуршашяя штучка его заинтересовала. 
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Customer |
13 Dec 2016 18:38 es muy grande.me gusta. pero la tela es un poco fina |
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N***e S. |
13 Dec 2016 18:36 Little over 3 weeks, fast shipping. Second time I bought here, very happy doggies |
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Customer |
13 Dec 2016 18:36 Heel schattig! 
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Customer |
13 Dec 2016 18:35 erin durft hij nog niet...maar dit is toch ook geslaagd!! 
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J***a M. |
13 Dec 2016 18:34 Perfect Thanks met een leuk kadootje heel erg leuk aanrader 
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Customer  |
5 Dec 2016 09:56 Really slow delivery |
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C***e D. |
5 Dec 2016 05:39 Product was exactly as described and was delivered quickly to the US. 
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Customer |
5 Dec 2016 03:41 Tardó 2 meses en llegar pero es tal cual aparece en la descripción. Muy confortable y a mi gato le gusta mucho! |
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Customer  |
5 Dec 2016 00:48 perfecto 
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Customer  |
5 Dec 2016 00:47 Лучшая котогрейка!!! :) Оказалась даже больше чем я думала. Мы с котом в восторге! 
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V***a V.  |
5 Dec 2016 00:47 спасибо за товар! Очень довольны! |
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