100% Brand New & High Quality
1) Product name: Pet Dog Collars
2) Fit For: Small Medium Animal
3) Color: AS the Picture show
5) Suit for: Puppy, cat and toy dogs
Please ensure you check your dogs neck size below before purchasing this item
XS: Length 30cm x Width 1.5cm Fit Neck: 6.8-9.2 inch
S: Length 37cm x Width 1.5cm Fit Neck: 9.6-11.5 inch
Package:1 pcs Pet Collar
1.Due to different monitor and camera lights may cause slight color differences, mainly in kind of all colors.
2.Please allow 1-2cm differences due to manual measuremen.
1. If you are satisfied with our products and services, please leave your positive feedback and 5 stars . and 5 stars for the detailed rating of your order. Once you show us the screenshot of both 5 stars , we will give you $2 DISCOUNT for your next order.
2. If you don’t satisfied our porducts, pls contact us before you leave negative feedback or do the detailed rating. We guarantee we will 100% slove any problem for you.
1.We will ship out your order in 4 business days after verification of the payment and confirming the order.
2.Free shipping by China Post Air Mail,To USA & Canada: Around 10-30 days;To European and near countries:Around 15-35 days;To Russia: Around 10-35 days.To Brazil or other further countries: Around 25-60 days.
3.If you need urgently, please select EMS/DHL/Fedex with extra postage;
DHL: 2-5 Working,EMS: 7-15 Working days.
4.Import duties,taxes and charges are excludes in the item price or shipping.
These charges are the buyer responsibility.
5.Usually,We will write lower value and mark “gift” or “sample” to help you to avoid the tax or less your tax.
6.If you need full value on the shipping bill or invoice,please let us know when place order.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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