Autumn and Winter Women’s Girls Warm Soft Candy Color cartoon Cat Five Finger Toe Socks Women Cotton Socks Free Shipping
Note:Please follow your Chest/Bust/Wasit size to choose the item, if you have any question, please feel free to contact us, thanks!
1. We ship worldwide.
2. Items will be shipped within 5 days after payment confirmed.
3. Items are shipped out from China by Post Airmail or Express, reach most of the countries. The delivery time depends upon destination and shipping method.
4. Delivery time:UPS, DHL normally takes3-7days. EMS 7-12daysChina Post Airmail takes 15-30 business days.
5. If you do not receive the item after 30 days, pls feel free contact with us. We will try our best to resolve the problem.
1. All our products will be checked and tested before delivery.
2. We provide 1 year warranty. If the item is defective, pls notify us within 3 days of delivery.
3. All items must be retured in their original condition in order to qualify for refund or
exchange of goods. The buyer is responsible for any shipping costs incurred.
4. Import duties, taxes and charges are not included in the item price. These are buyer’s responsibility.
1. Your positive feedback and5STARSwill be highly appreciated if you are satisfied with our products and service.
2. Please give us an opportunity to help you resolve the problem before you leave any NEUTRAL or NEGATIVE feedback.
3. We care about our valued customers and understand the concerns and frustrations you might have and will try our best to help you.
1. Buyers are welcome to contact with us by email or Trademanager if you have any questions or suggestions.
2. All messages or emails will be replied within 24 hours, excludes holidays and weekend.
3. If you do not receive our reply, pls kindly resend an email and we will reply you as soon as possible.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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