Material:polyester
Winter Dog Jacket,Dog clothes,pet clothing
Note:Pls sizing your dog before buying will help get you the right products!Pls kindly read the measurements,size XS/S/M/L/XL May not be the same for different clothes.
Pls check the size details,size suggestions forms,for reference only!
Please leave us a message if you need to select color or size assortment when you place an order, and we will prepare the items for you correctly.Thank you!
About Items
All items sold by us are being described to the best of our abilities as accurate as possible.Please notice that size and color representation are subject to manufacturing variance. Also monitor settings may vary from computer to computer and may distort actual colors.
Payment
1. Full payment must be made within 15 days of placing your order.
2. The buyer is responsible for any tax and/or duty charged by their country.
Shipping
1. We only ship to buyer’s registered address. If you need to change your shipping address, please change it on Aliexpress BEFORE you pay.
2.Our main shipping is Airmail by China Post.It will takes 15-45days to you,pls be patient.
3.Sometimes,shipping time could be taken longer during Holiday(just like Christams.Chinese New Year Holiday etc.) or Customs Duty Review.
Refund
Exchange Only
1. If you are not satisfied with your purchase, you can exchange the item. The buyer is responsible for all further shipping fees.
2. The buyer must contact us within 14 days of delivery if they wish to exchange defective or incorrectly shipped items.
Feedback
Please contact us before leaving any negative or neutral feedback. We will try our best to solve any problems.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Pets Castle SHOP (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of thepetscastle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
| Positive (100%) | 5 Stars (45) |
|
4 Stars (5) |
|
|
| Neutral (0%) | 3 Stars (0) |
|
| Negative (0%) | 2 Stars (0) |
|
1 Star (0) |
|
| Buyer | Real customer reviews | |
|---|---|---|
T***a G.  |
11 Feb 2017 09:49 preciosa Muy buena calidad |
|
|
T***s P. |
8 Feb 2017 19:07 Muy chulo pero un poco grande ok |
|
P***a F.  |
2 Feb 2017 10:50 all ok, wonderful product ! fits perfect on west |
|
L***a G.  |
28 Jan 2017 04:53 Все пришло, качество хорошее,пошито красиво и аккуратно .Большое спасибо, все подошло по размеру.В Краснодар пришло вовремя ,через 3 недели, но на почте застряло и получено только сейчас. |
|
K***e S.  |
30 Dec 2016 03:49 Product arrived at my place 17 days after I ordered it (during the christmas season) so I'd say delivery was fast. Pocket zippers get stuck sometimes. Otherwise, quality is excellent. |
|
|
V***a M. |
22 Dec 2016 16:19 Un poco ajustado pero es cómodo para el perro. |
|
|
Customer |
17 Dec 2016 22:37 parece una chaqueta de cuero. preciosa!! |
|
|
Customer |
17 Dec 2016 13:52 Muy chulo pero pequeña |
|
Customer  |
15 Dec 2016 20:56 melhor do que eu esperava |
|
|
V***a C. |
11 Dec 2016 23:29 шикарная курточка))))) на таксу заказала Л, в самый раз!!! 
|
|
A***a S.  |
7 Dec 2016 08:55 Es muy bonita le quedo a la perfección a mi pequeño Yorkie la talla xs justa para el que pesa 4 libras 
|
|
|
Customer |
5 Dec 2016 01:22 Супер, супер, супер!!! Заказывала 11 ноября, 4 декабря уже получила! Спасибо большое, курточка просто супер!!! На малышку 2 кг. брала XS, сидит как влитая))) Супер, я очень довольна, спасибо! 
|
|
|
A***a K. |
3 Dec 2016 02:20 Шло почти 3 месяца, но она этого стоит, такая клевая))))₽ я прям тащусь от неё))) |
|
|
F***n G. |
29 Nov 2016 02:12 La chaqueta es chulísima, lo único que la talla XS para mi chihuahua de 1.5kg es más grande de lo que me esperaba, me sirve para otra de 2kg. La calidad y diseño están genial, con felpa por dentro |
|
Customer  |
22 Nov 2016 22:10 poodle 3.4kg M size is perfect fit. good quality~ 
|
|
Customer  |
16 Nov 2016 01:13 Great! 
|
|
|
A***l R. |
15 Nov 2016 19:06 Delivery was fast. Good product. 5* for store 
|
|
|
Customer |
11 Nov 2016 22:17 It's super cute, has a leather texture. Warm fleece lining on the inside and it has fake pockets and belt. I definitely recommend is little Fall/Winter Jacket! My fur baby loves it. A small was a perfect fit for her! She's now styling with her mommy. 
|
|
|
N***a G. |
8 Nov 2016 17:16 Отличная куртка. Доставка месяц. Трек отслеживался. На Йорка 5-6 кг размер Л подошёл идеально. Внутри флис. Качество отличное. Рекомендую 
|
|
|
A***a T. |
7 Nov 2016 09:48 Она Мега крутая |
|
Customer  |
6 Nov 2016 18:23 quick and cool! 
|
|
Customer  |
4 Nov 2016 17:55 Очень качественная вещь,довольно тёплая,есть флисовая подкладка.Шла правда два месяца,но она того стоит.Уже холодно,будем ждать весны. 
|
|
|
Customer |
28 Oct 2016 22:56 Beautiful product! The pictures do it no justice. Fast shipping. Love it!!! |
|
Customer  |
26 Oct 2016 16:13 excelente totalmente recomendable igual a la fotografia bien vendedor 
|
|
Customer  |
26 Oct 2016 16:12 Gorgeous jacket very good quality |
|
|
Customer |
25 Oct 2016 16:38 Muy muy bonita y calidad 
|
|
|
Customer |
24 Oct 2016 06:18 Спасибо |
|
|
Customer |
21 Oct 2016 05:43 Muy buena calidad!! Le viene perfecto, y es súper calentito el interior!! Muy muy content@. 
|
|
|
Customer |
20 Oct 2016 19:29 cool 
|
|
|
Customer |
20 Oct 2016 15:49 very cute |
|
Customer  |
17 Oct 2016 22:42 מושלם!! |
|
|
Customer |
17 Oct 2016 15:16 Ottimo |
|
|
Customer |
7 Oct 2016 07:23 все отлично отшито ,но S на Чиха большая 2.3кг , темно коричневый цвет не такой как на фото 
|
|
|
Customer |
7 Oct 2016 00:13 Курточка классная,на моего шпица(2кг )самый маленький размер подошёл,но из-за шерсти впритык(опробуем в холод,но думаю будет хорошо носится 
|
|
|
I***a V. |
4 Oct 2016 16:08 Товар соответствует описанию,размер правда можно было и поменьше заказать. Сшито аккуратно, небольшой запах.В Волгоград посылка пришла за месяц. В общем довольна,а пёс в шоке ))) 
|
|
|
Customer |
4 Oct 2016 16:06 Es chulísima, le cogí la talla S y es su talla, solo que al ser un Chihuahua le va un poco ancho. Mi perro pesa 2.7kg si sirve de ayuda para una posible compra. 
|
|
J***l W.  |
1 Oct 2016 06:00 Great item. |
|
|
Customer |
1 Oct 2016 05:49 awesome and cute. fast ship |
|
Customer  |
21 Sep 2016 15:59 Thank you! |
|
|
Customer |
2 Sep 2016 00:48 быстро получили. всем довольны |
|
|
M***m S. |
1 Sep 2016 23:22 хорошая курточка, мягкая (похожа на настоящую) кожа, по размеру немного великовата , но и то измерял , цифры были между размерами, все соответствует описанию, дошло за 3 недели |
|
|
A***a I. |
25 Aug 2016 15:36 Куртка очень классная, все молнии аккуратные, как и швы, внутри подкладка. На чиха 3 кг идеально села S. Спасибо продавцу за товар и быструю доставку 
|
|
|
Customer |
24 Aug 2016 16:46 Muita satisfeita com o produto porém fui taxada em 30. Demorou 50 dias 
|
|
|
Customer |
23 Aug 2016 06:22 Great leather jacket well made very cute |
|
|
Customer |
19 Aug 2016 16:09 good 
|
|
|
Customer |
19 Aug 2016 16:08 ok |
|
|
Customer |
8 Aug 2016 00:54 Одна из лучших покупок на алиэкспресс!Качество отличное,размер подошел,смотрите размерную сетку и меряйте собачку. |
|
|
Customer |
26 Jul 2016 16:42 Качество хорошее. Шла курточка месяц. Большемерка.S курточка на собачку размера М |
|
Customer  |
12 Jul 2016 17:17 Producto de buena calidad y de acuerdo con la descripción! |
|
|
R***a P. |
10 Jul 2016 09:20 son muy lindas! para un poodle de aproximadamente 4 kilos esta bien la talla s 
|
|
Leave a Review
