- Walk two dogs at once while maintaining safe control over both.
- Strong braided nylon/polyester. Strength tested for Medium large dogs.
- Keeps leashes from getting tangled and offers a comfortable, ergonomic handle.
- Easy to handle
USD 5.89-7.90/pieceUSD 12.99/pieceUSD 3.14-6.29/pieceUSD 15.99/pieceUSD 15.99-18.99/pieceUSD 13.99/pieceUSD 8.99/pieceUSD 12.99/piece
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Pets Castle SHOP (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of thepetscastle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
| Positive (100%) | 5 Stars (35) |
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4 Stars (5) |
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| Neutral (0%) | 3 Stars (0) |
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| Negative (0%) | 2 Stars (0) |
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1 Star (0) |
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| Buyer | Real customer reviews | |
|---|---|---|
N***a D.  |
2 Feb 2017 18:42 Ha llegado en dos meses y medio. Estoy miy contenta porque se ve de buena calidad, el mango es blandito y muy comodo y es mas larga de lo que pensaba. Me parece muy practica, la recomiendo 100%. 
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S***a K.  |
19 Jan 2017 18:06 Очень прочный и качественный поводок, спокойно держит овчарку и питбуля, выглядит достойно, до Москвы долетел за месяц. Продавцу успехов и процветания! |
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N***a B. |
15 Jan 2017 23:09 esta bastantment bien aunque el enganche podria ser mas grande |
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T***s B.  |
15 Jan 2017 23:01 Excelente! A guia é forte e resistente, muito bonito e tem um comprimento muito bom! Recomendo! Chegou rapido em 35 dias 
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D***s A.  |
15 Jan 2017 22:51 perfecto |
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S***n M.  |
25 Dec 2016 19:33 super ok bien reçu |
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Customer |
22 Dec 2016 22:06 exelente, muy practica, perfecta y fuerte para aguantar el tirón de 2 perros. la empuñadura lo hace bastante como y grande de medidas perfectas para la comodidad del paseo |
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A***a F. |
21 Dec 2016 01:02 Bien , bastante larga |
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A***a P.  |
21 Dec 2016 00:29 long enough leash for two big dogs 
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Customer |
21 Dec 2016 00:29 Отличный поводок! Пришёл за 2,5 недели!) |
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Customer |
14 Dec 2016 01:33 Поводок качественный и крепкий. Продавец вежливый. рекомендую. Заказала в августе, в декабре получила-долго((( 
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Customer  |
11 Dec 2016 23:20 Lead is well made. 4.5 weeks to reach Australia 
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I***o U. |
2 Dec 2016 22:21 Товар пришел быстро. Поводок очень понравился, удобный и сделан качественно. |
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I***a P. |
1 Dec 2016 04:41 Отличный поводок. Нам понравился. Спасибо. |
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Customer |
27 Nov 2016 21:28 Спасибо! Всё отлично. |
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Customer  |
25 Nov 2016 15:51 thanks it is good |
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Customer  |
24 Nov 2016 19:14 поводок классный. у меня две собаки, надеюсь будет удобно. поводок плетёный, прочный. карабины на вид тоже надёжные. ну а как будет в эксплуатации - посмотрим. качество достойное. доставка - месяц. 
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L***a S. |
24 Nov 2016 19:13 Отличный поводок! |
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Customer |
17 Nov 2016 05:47 Спасибо, получила. |
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Customer  |
15 Nov 2016 18:42 ;) |
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Customer  |
14 Nov 2016 22:22 tres bien convient pour promener deux grands chiens |
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Customer |
1 Nov 2016 06:38 ok ras |
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Customer |
26 Oct 2016 06:17 gran producto, igual que en la imagen,recomiendo vendedor |
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P***o S.  |
18 Oct 2016 10:12 Great stuff, thank you! I'm ordering more! |
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Customer |
10 Oct 2016 03:38 Perfecto!! Thank u!!! |
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Customer  |
23 Sep 2016 20:29 Good |
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Customer |
17 Sep 2016 18:40 товар пришёл быстро, заказывала 31 августа пришёл 15сентября. Сам повод сплетён хорошо, но карабины не расчитаны на сильных собак. Сфоткала рядом карабин для сравнения. На нём вожу тягучего немца. 
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Customer  |
2 Sep 2016 07:12 베리굿... |
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Customer  |
19 Aug 2016 00:29 пришел очень быстро. качество очень хорошее. |
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F***O B.  |
11 Aug 2016 05:50 la calidad no me gusto |
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O***a S. |
31 Jul 2016 21:35 Поводок пришел очень быстро,за три недели. Качество хорошее.С продавцом не общались, все отслеживалось.Вообщем советую. |
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Customer  |
30 Jul 2016 07:09 snelle levering en werkt prima! aanrader! |
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Customer |
23 Jul 2016 00:06 супер вещь! очень удобный поводок! советую! доставка до М/О 22 дня 
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Customer |
23 Jul 2016 00:05 très rapide et très pratique |
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Customer  |
17 Jul 2016 03:18 Nice and comfortable |
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Customer  |
14 Jul 2016 00:41 La soga no es tan ancha como pense pero esta bien! |
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Customer |
9 Jul 2016 02:20 como en la foto me encanta |
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Customer |
7 Jul 2016 00:27 Очень хорошая штука. Собаки со второго дня уже ходят как надо. До Новосибирска шел поводок месяц. Качество очень хорошее, поводок прочный. Советую продавца! |
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Customer |
29 Jun 2016 23:58 works great for walking two dogs. handle is comfortable to hold also. |
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Customer  |
22 Jun 2016 21:59 Very useful! Love it! |
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