USD 23.90/pieceUSD 12.49/pieceUSD 12.49/pieceUSD 23.98-32.86/pieceUSD 6.80/pieceUSD 15.43-44.45/pieceUSD 16.60/pieceUSD 10.95/piece
Feature: Size: 20x19x4.5cm (Bowl Mouth Diameter*Bowl Bottom Diameter*Height) Color: Green, Red, Blue Material: High-strength Safe Plastic Advantage: Interactive Flower Design; Anti Choke Function Suitable: For dog, cat or other pets Note: -About Size Deviation A little size deviation (1-3cm) is allowed by manual measurement. -About Color Difference Various types of computers and monitors demonstrate the same picture slightly different. 
Green
Red
Blue
Interactive Heart Design; Anti Choke Function
Water Can be Held in the Middle
Bottom
High-strength Safe Plastic
Freight: Free Shipping to worldwide (a few countries not included), sent by China Post Airmail.
Delivery Time: About 15-50 business days. Some country may delay 1-2 weeks.
When you place an order, please choose a shipping method and pay for the order.
We will send the items within 5 business days once your payment is completed. We
do not guarantee delivery time on all international shipments due to differences in
customs clearing times in individual countries, which may affect how quickly your
product is inspected. Please note that buyers are responsible for all additional
customs fees, brokerage fees, duties, and taxes for importationinto your country.
If you want the goods URGENTLY, we can send it by EMS or UPS and DHL etc. but
with some more freight plus. Please do contact us first if you want to change to
EMS, UPS and DHL etc courier.
We do our best to serve our customers the best that we can. We will refund you if you
return the items within 30 days from the delivery date if you are not satisfied with the
quality of the products you purchased. However, the buyer should make sure that the
items returned are in their original conditions. If the items are damaged or lost when
they are returned, the buyer will be responsible for such damage or loss, and will not
give the buyer a full refund. The buyer should try to file a claim with the logistic
company to recover the cost of damage or loss. The buyer will be responsible for the
shipping fees to return the items.
Your satisfaction and positive feedback is very important to us. Please leave positive
feedback and 5 STARS if you are satisfied with our items and services. PLEASE DO NOT
leave us 1, 2, 3, 4 stars because they are equal to negative feedback. If you have any
problems with our items or services, please feel free to contact us first before you leave
negative feedback. We will do our best to solve any problems and provide you with the
best customer services.
We are both factory located in China mainland and one of the largest online stores in China.
Our target is to be the largest online factory and store in the world in 5 years. We aim to be
exciting and innovative, offering our customers the largest and a variety of product they want.
If you have any questions, please feel free to contact us by Trade Manager ID:
cn1511907484 or email, and we will try our best to respond you as quickly as possible.
Thanks for all your support!
High Quality Dog House Soft Strawberry Cat Rabbit Bed House Kennel Doggy Warm Cushion Basket for Puppy Home,
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Pets Castle SHOP (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of thepetscastle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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| Buyer | Real customer reviews | |
|---|---|---|
R***l B.  |
24 Jan 2017 18:30 estoy super contenta cn el envío ha sido rápido y tal y como aparece en la foto... ahora sólo falta q mi mascota se aconstumbre ha comer en él!! |
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Customer  |
16 Dec 2016 18:43 EXCELLENT. Received my purchase quick and in good condition. Item as described. Very happy with my purchase. Thank you very much. |
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M***a F.  |
15 Dec 2016 18:38 Productos muy buena calidad!! 
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P***a C. |
13 Dec 2016 07:48 Se demoro un poco en llegar, pero el plato es igual al que se ve en las fotos, es de buena calidad y mi perrito ya no se ahoga al comer. |
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Customer  |
8 Oct 2016 19:14 i received the wrong one buy it turned out ok.. works well |
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Customer |
24 Aug 2016 18:50 Llegó en un mes todo muy bien igual a la foto excelente compra. |
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