foldable pet carriers storage bag Pet Car Seat Cover basket outdoor travel bag with safety belt for puppy small pets chihuahua
Specification:
Material:waterproof oxford fabric
Size:40*30*25cm Color:grey,pink Feature: *Waterproof fabric,easy to wash *With plastic buckle and adjustable strap,easy to fix on seat *Foldable,not occupy any space *With collar buckle,you can buckle in the pet’s collar or harness Package include:1pc car dog basket 
-Shipment: 1.We usually ship by China Post Air Mail or Singpore post,also by EMS,UPS or FEDEX if the amount is big. 2.All of our goods will be checked and packed in good condition before dispatch! 3.Usually,we will ship your order within 3 days after receiving your payment,and you can receive your package about 15-35days.But sometimes it may take long time according to courier company and local customs/duties.Thanks for your understanding. 4.If you have not received your shipment within 35 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction! -Return and refund: 1. If the item is ok, but you are still not satisfied with your purchase, you can exchange the item. Returned item has to be new and in original condition, and you have to pay for the extra fees. 2. If the item is broken or you receive a wrong item, we will return money or arrange a free reshipment for you. -Customs fee: In most cases,customers need not to pay any customs.We will declare it as a gift or a lower value to avoid customs fee.But sometimes in some countries, the customs officer maybe strict,and we will not responsible for customs fee.Pls check out the customs policy at your own place.If you have to pay the customs fees,it is your duty to your own country.The buyer should understand this situation. If you need to declare real value on parcel,pls tell us by order message,e-mail or trademanager. -Feedback: 1.If you are satisfied with our service and product,we expect your positive feedback and 5 stars of detailed seller rating,which is much important for us. We will do the same for you. 2.If you have any problem or not satisfied with our product and service,please feel free to contact us at anytime before leave neutral or negative feeback,and we will reply you within 24 hours.Thank you! We are factory outlet.Welcome wholesaler,retail and final consumer ! Enjoying shopping here!
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Pets Castle SHOP (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of thepetscastle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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| Negative (0%) | 2 Stars (0) |
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| Buyer | Real customer reviews | |
|---|---|---|
Customer  |
27 Oct 2016 18:24 parfait |
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Customer  |
9 Oct 2016 23:40 tres beau parfait bien contente et livraison rapide merçi |
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