Free shipping classical C**L framed with diamond pendant big peral adjustable dog necklace pet accessories cat jewelry for party
dog harness dog collar dog necklace dog accessories dog leash dog vest Tee dog T-shirt dog jumpsuit all in one dog dress dog clothes wedding dress menstrual period dog shorts dog toys Kong Hartz dog carrier bag
USD 22.00/pieceUSD 14.99/pieceUSD 22.99/pieceUSD 25.98/pieceUSD 19.99/pieceUSD 28.98/pieceUSD 25.98/pieceUSD 22.99/piece
Product detail
Note: if you need clear picture please give us message.
size
| size | neck |
| XS | 24–30cm |
| S | 29–35cm |
| M | 34–40cm |
payment
We accept Alipay, West Union, TT. All major credit cards are accepted through secure
payment processor ESCROW.
Payment must be made within 3 days of order.
shipping
> we ship worldwide
> All products are shipped from China
1) When you place an order, please choose a shipping method and pay for the order including the shipping fee. We will send the items within days once your payment is completed.
2) Usually we delivery goods by China post Airmail
*China post Airmail usually need 15-50workdays to delivery.
* If you are hurried to get the products, you can choose others.
Return
>All products have been checked and packaged in good condition before dispatch.
>If the item is defective, please inform us within 30 days of repair, we will repair a new one or Refunds are offered.
Feedback
>Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services.
>If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback. We will do our best to solve any problems and provide you with the best customer services.Thank you!
Contact us
Please feel free to contact us if you have any questions.
We will answer you within 24 hours
Skype: kelvin.king558
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Pets Castle SHOP (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of thepetscastle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
| Positive (100%) | 5 Stars (2) |
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4 Stars (0) |
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| Neutral (0%) | 3 Stars (0) |
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| Negative (0%) | 2 Stars (0) |
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1 Star (0) |
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| Buyer | Rating | Feedback |
|---|---|---|
L***a L.  |
|
6 Nov 2016 03:13 Love! Great quality |
|
Customer |
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24 Sep 2016 07:29 Nice |
