Color can be customized ,just leave a message of the color you like when you place an order
3 months warranty. Buy with confidence! If you are not satisfied when you receive your item, please return it within 30 days for a replacement or money back. Please contact us before you send items back! If item is defective in 3 months, we will send you a replacement without extra charge, or offer refund after we receive the defective item. If item is defective after 3 months, you can still send it back to us. We will send you a new one after receiving the defective item. But you have to pay the extra shipping fee.
Buyers should provide enough evidence to prove that products received are not as described, or defective item, wrong item. Buyers should send us at least 2 clear pictures of wrong and defective items in GPEG format. Replacement or refund is available after we received the required pictures from you and our confirmation. If item you received is perfect, but you do not want it or need it. Items can be returned to us. Please kindly note that the mailing postage back and forth should be borne by buyers. In addition, all returned items MUST BE in the original packaging and you MUST PROVIDE us with tracking number and specific reason for returned items, as well as your order ID. The extra charges and risks occur during returns and replacement of goods, which shall be assumed by the party that causes returns and replacement of goods. If both seller and buyer cause returns and replacement of goods. The extra charges and risks shall be borne by the both parties in accordance with the division of responsibility. For the detailed policy and flow of return and replacement, please refer to AliExpress return and replacement policy.
The import duties and other taxes occur during customs clearance of goods shall be paid by the buyers. If the buyer request to return items due to that the buyer does not know about the import duties, taxes, and customs clearance fees, the seller is unable to consent to request of return and refund. In addition, the seller reserves the right not to return the delivered items. If the goods are detained by customs for the following two cases, the expense and risk shall be borne by the buyer. One case is that the importing country restricts the entry of these products into the country. Another case is that the regional protection policy causes import duties and other taxes on the import of these products.
We ship to worldwide. Item Processing Time: The processing time for a specific order varies with the product type and stock status. Mostly, items can be shipped out within 2 to 7 business days. Transit time and Delivery time vary depending on where you’re located and where your package is coming from, as well as the shipping method. Also, delivery may be delayed for holidays or natural accidents. Items are shipped from China by Airmail, normally, reach most of the countries within 15 to 30 business days. And items reach countries like US, Australia within 7 to 25 business days.
Your satisfaction and positive feedback is very important for us. We sincerely invite you to leave positive feedback if you are satisfied with our items and services. Thank you so much! Please let us know before leaving any negative feedback. We sincerely hope buyers can give us an opportunity to resolve any problems and we will try our best to satisfy your needs. We are honest seller. Your respect for us will be highly appreciated. And we will leave positive feedback to all buyers.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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