USD 39.51-82.02/pieceUSD 64.13-184.42/pieceUSD 77.06-182.81/pieceUSD 63.29-105.88/pieceUSD 31.43-71.93/pieceUSD 47.69-119.63/pieceUSD 72.36-102.18/pieceUSD 34.89-74.63/piece
Lovely Cat Toy Scratching Post Wood Climbing Tree Ball Cat Toy Climbing Frame Cat Furniture Scratching Post for Fun High Quality
(please allowed 1-3cm error caused by measurement.)
Height: 51 cm/20.1inch
Product Description: Cats took a shine to this immediately Assembly was not difficult. The instructions are step-by-step pictures. It took me about 30 minutes to assemble. Assembly is rough on the back and knees, so you may need to take a break. Cats began laying and scratching the various parts as soon as owner removed them from the box and continued to play as owner assembled the product. The condo and the tube are definitely intended for kittens. Cats squeeze into the condo and the tube. Cats can lay on the hammock on the upper level. Overall, the construction is good and seems sturdy enough. The most difficult part about assembly was attaching the the ladder as there is little space and gravity is working against you. You will find so much fun playing it with your cats.
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Contact us
We provide professional pet products and good services. We support small wholesale and drop shipping.
Adhering to our own brand and original, do not provide Generation production.
We are aiming to provide good quality and service. If you have any questions about our products, please be free to contact us.
We will give you response within 24hours.
About Payment
We accept the payment methods provided by Aliexpress Escrow.
The Escrow service on Aliexpress is powered by ALIpay.com, a leading third-party online payment platform from the Alibaba Group.
Escrow allows you to pay securely online without exposing your credit card details. You can also track delivery of your order and
payment is only released to the supplier after you confirm you’ve received the order. Escrow is fast, safe and easy to use!
About Shipping
The parcel will be arranged shipping for you within 3-7 business days after payment.
We recommend delivery goods by airmail (if products weight less than 2KG), or EMS (if products weight more than 2KG)
Because airmail and EMS is cheaper than DHL, FEDEX UPS.
About Payment
If for some reasons you receive any of our products damaged from shipping or some other flaw, we would be happy to replace it at no charge.
Customer need pay the back shipping cost. Please contact us immediately and we would be HAPPY to assist you in any way.
We would appreciate you contacting us regarding any issues before leaving us FEEDBACK if you are not satisfied with any of our products.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Pets Castle SHOP (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of thepetscastle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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| Buyer | Real customer reviews | |
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Customer  |
17 Jun 2016 22:40 thanks for the fast dilevery |
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