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Product always receives high satisfaction ratings from our customers

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

5 stars
(24)
4 stars
(4)
3 stars
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2 stars
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1 star
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Write a Review
M***s F.
8 Feb 2017

É Lindo meu produto, só demorou um pouco, mas estou satisfeita.

K***n T.
8 Feb 2017

Ordered in nov 2016 and only arrived in Feb 2017! Very long shipping time. Quality is quite good and fits well.

Customer
8 Feb 2017

lindinho, demorou um pouco para chegar mas valeu a pena

I***a S.
8 Feb 2017

Качество хорошее, но размер немного несоответствует. Платье большевато. У собачки размер М.

B***A P.
24 Jan 2017

Pedi dois um veio tamanho perfeito o outro veio tamanho menor do q as medidas que pedi

T***a K.
24 Jan 2017

Спасибо, отличное платье!

L***v M.
24 Jan 2017

Очень красиво!!! На йорка 1400 размер XS подошел впритык. доставка до Москвы больше месяца

A***y M.
16 Jan 2017

Отлично!

D***a M.
16 Jan 2017

Ошиблась с размером.Платье хорошие.

T***a S.
11 Jan 2017

All in all i am happy. Good for the price. One of the dresses the heart on top of the bow is missing but the other dresses that i ordered were ok.

M***e H.
9 Jan 2017

awesome!!! too cute!!!

M***a C.
9 Jan 2017

Ок

Customer
22 Dec 2016

Muy bonito. Igual que en la foto

Customer
20 Dec 2016

muy buen producto a talla S es perfecta para un buchón maltés de edad

Customer
20 Dec 2016

качество отличное,размер совпадает

L***a J.
20 Dec 2016

Good

D***a M.
20 Dec 2016

sliczna

A***a M.
19 Dec 2016

Заказ до Нижнего Новгорода дошёл за месяц, упаковано было в обычный пакет. Одевается как халатик, на животике застегивается на липучке(очень удобно). Только с размером не угадали, для Йорка 8 месяцев, до 1 кг М большое

Customer
14 Dec 2016

качество хорошее. застежка - липучка на груди. размеру соответствует.

K***a K.
13 Dec 2016

Everything was ok. Thank u so much for lovely dress for my puppy

A***a B.
12 Dec 2016

Качество супер! Собачка довольна! Внизу есть липучка, поэтому платье не сдавливает, а свободно облегает тело пса))

Customer
12 Dec 2016

Cute. A bit uneven on the velcro but OK for the price.

A***y A.
12 Dec 2016

Товар очень красиво смотрится, очень мягкий, хорошо сидит на собаке.Товар приехал в Москву очень быстро.Советую!

Z***a L.
12 Dec 2016

нарядное платье,быстро пришло

K***a M.
12 Dec 2016

Спасибо большое) Всё как на картинке. Как будто сшито на мою собачку.)

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Super hot! Several others have checked this out in the last few hours

Lovely Christmas Pet Dress Dog Clothes Warm Small Dog Medium Cat Yorkshire Dress

28 Reviews
US $4.99
US $5.75
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