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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.


Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.


Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.


If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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13 Feb 2017


S***a S.
13 Feb 2017

все по описанию. кот доволен! :) спасибо продавцу. трек отслеживается все время. Быстрая доставка.

J***a R.
13 Feb 2017

кошкам нравится

13 Feb 2017

Пришёл за месяц. Трек отслеживался. Описанию соответствует, качество хорошее.

N***i L.
13 Feb 2017

Тунель очень хорошо сшит, котику очень нравиться. Продавцу спасибо. Рекомендую.

E***y E.
13 Feb 2017

Полностью оправдал ожидания. Доставка быстрая, упаковано хорошо, поэтому пришел в целости и сохранности.

E***a P.
13 Feb 2017

Отличное качество, быстрая доставка, мы с кошкой довольны. Спасибо!

S***a S.
7 Feb 2017

Top!! My cat love it!! For the price good, but we needed bigger :)

N***a X.
6 Feb 2017

Очень понравилась игрушка!Отзывчивый продавец.Большое спасибо.

E***a D.
4 Feb 2017

Клевый тунель, шуршит, кошка не вылазит с него. Доставка до Иркутска быстрая не более 3 недель

N***a B.
1 Feb 2017

Товар хороший,ещё конечно не провали,а так заказывали в ноябре,а получили в конце января!

V***r S.
1 Feb 2017

рукав коту очень нравится , вещь прикольная советую кашатникам ))

A***a P.
1 Feb 2017

Хороший туннель, коты оценили, играются и веселяться:) запаха нет, сделано хорошо, пришло во владивосток в течении месяца. Рекомендую продавца и товар

1 Feb 2017

genial , me gusta y a mis gatos les encantaa!! igual que en la descripción

C***A R.
1 Feb 2017

les encanta! a venido perfecto... 100% recomendable

N***a E.
14 Dec 2016

Доставка почти 3 месяца, но это единственный минус, кот в восторге, всё соответствует описанию, туннель отличного качества, продавец общительный, рекомендую! 5

M***a M.
14 Dec 2016

Es un juguete ideal para el gato, estoy encantada, lo unico malo es que tardo en llegar

N***a K.
14 Dec 2016

my cats love it!

14 Dec 2016

my cats love it!

T***a B.
14 Dec 2016

Cat loves it.

14 Dec 2016

Cat loves it.

V***r C.
14 Dec 2016

Дошло офигенно быстро, всё как-бы ровно пошито. Видать чем-то опрыскано: кот-кастрат полночи мягкую игрушку дрючил...вспоминал молодость, реклама не врёт - "пезды интерес" - ЗачОт!!!

V***i P.
14 Dec 2016

спасибо, пришло быстро

14 Dec 2016

спасибо, пришло быстро

R***n S.
14 Dec 2016

My cat is very happy with it, very fast delivery!

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Super hot! Several others have checked this out in the last few hours

New 2016 Cats Tunnel Toys Home Indoor Pet Cats Training Toys

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US $20.85
US $27.52
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