If the machine is noisy, check that the water level is too low. Or no lid tightly
What’s in the box:1*machine Size:27*27*12cm capacity:1.8L power:2W Suitable for: small and medium size dogs, medium-sized Cat U.S. Patent design, Ultra-quiet motor, only 10 db at night Green energy, continuous work 500 hours only 1 kWh of electricity Super water capacity, protect clean water quality up to 168 hours Super Security
1.If the machine is noisy, check that the water level is too low. Or lid not tightly
2.In addition to the United States, other countries need to configure the adapter plug,you can buy it from supermarket.
For your reference:
|Note: 1. 1 inch =2.54cm,1cm=0.39inch; 2. As different computers display colors differently, the color of the actual item may vary slightly from the above images, thanks for your understanding; 3. Please allow 1-2cm differs due to manual measurement; 4. If you encounter logistics problems, please contact us,we can resend to you or help you to solve the problem,Pls kindly don’t open the dispute before communicate with us.thanks!|
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (8)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
8 Feb 2017 00:08
nice product , good quality , fast shipping
6 Feb 2017 19:05
3 Feb 2017 01:39
Good quality very fast shipping
10 Jan 2017 05:22
Excellent quality !!!
28 Dec 2016 19:11
Fantastic store, great product, fast shipping, really appreciate it.
25 Dec 2016 20:16
Perfect fit! and awesome desings!
24 Dec 2016 10:13
Качество материала хорошее + фильтр в комплекте, можно не переживать за питомца. Коробка достаточно тонкая, упакованы внутренности хорошо, а сам корпус пластиковый, я бы его тоже в паралон упаковал, хорошо что ничего не сломалось при доставке, но коробка сильно мятая пришла. Двигатель фонтана на липучках, держится достаточно слабо, уже три раза его назад прилепил, все равно стоит не ровно, липучки очень хилые. Как работает аппарат ничего не могу сказать, ибо для российской розетки нужен переходник, ибо вилка европейская (нажимая на 220В при выборе, не задумываешься как то, что вилка не подойдет). Как куплю переходник, дополню отзыв по работе устройства.
20 Dec 2016 17:28
Awesome service and product as always!
14 Dec 2016 22:17
Shipping was quick and the package came nicely.
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