Verified by shoppers
Product always receives high satisfaction ratings from our customers

All product with our logo “Tail UP” on carrier

Features:
Durable and machine washable.
Made of Oxford cloth, which has good breathability..
Able to hold the whole pet and just keep the head outside, making your pets enjoy sunshine and fresh air.
With a hook inside and adjustable strap with buckle: safe and firm.
Thoughtful design: with a pocket, can store small items.

Specifications:
Color: Black/Brown/Blue/Red/Colorful
Usage: carriers
Material: Oxford cloth
Size: S, M , L (Optional)
Allowable pet weight: 2.5-4kg/ 88.1-141.1oz
Strap length: up to approx. 85cm/33.4in
Item weight: approx. 189g/ 6.6oz
Package weight: 196g/ 6.9oz

Packing List:
1 * Pet carrier bag

Measure the size as attached photo:

Size as below:

Size Length(cm) Bottom Width(cm) Bag Width(cm) Door Height(cm) Weight(Kg) Suitable dog(kg)
S 60 16 37 12.5 0.17 0.25-2kg
M 62 18 42 14 0.19 2-3.5kg
L 64 20 45 16 0.2 3.5-5

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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Write a Review
G***o B.
14 Feb 2017

Good item THX !

Customer
14 Feb 2017

j ai pris une taille s mais il est trop petit même pour mon chat d un an mais je vais recommander un plus grand

V***a J.
14 Feb 2017

Очень хорошая сумка!!!

E***y G.
14 Feb 2017

Очень очеень быстрая доставка

E***a R.
4 Feb 2017

Все супер. Быстрая доставка. Качественный товар. Размер S точно подошёл для йорка 1,5 кг

P***A D.
19 Jan 2017

EXCELENTE CALIDAD, MUY RAPIDO LLEGO A CHILE, PERO CORREO CHILE MUY LENTA LA ENTREGA.

S***a H.
19 Jan 2017

Сумка прост отличная! Заказала размер М для чихуахуа чуть более 2 кг. Она свободная, место достаточно. Зимой в пуховике будет не тесно. Единственный минус -- мягкое дно, но это можно исправить подложив что-нибудь. Продавца советую!

Customer
19 Jan 2017

muy bien pero tardo un poco

Customer
19 Jan 2017

Всё как заявлено. Пудель 6 кг в сумке L поместился, хотя ему и тесновато. Но такой вес уже долго и не потаскатешь.

Customer
19 Jan 2017

Пришла быстро, неожиданно , спасибо . Заказывала мама. 23 декабря заказывали 9 января пришли. Запаха нет, качество достойное этих денег . Рекомендую

S***n M.
19 Jan 2017

Received it in good condition

Customer
24 Dec 2016

дошло. все как в описании.

Customer
23 Dec 2016

Leuke opvallende tas. Onze kat zit er graag in. Wel is ze gezekerd met het bandje dat onderin de tas zit. Stiksel van de aanhechting van de schouderband laat aan de voorkant iets los en bij langere wandelingen begint de schouderband wat te knellen. Gezien wat je ervoor betaalt is de prijs kwaliteit verhouding goed te noemen.

I***a C.
23 Dec 2016

Красивая, только собаке не нравится.

M***m B.
23 Dec 2016

Качество хорошее но я посоветую брать на размер больше от размера одежды вообще собаки!

S***a K.
23 Dec 2016

Чуть больше месяца шла сумка. Жаль дно мягкое, а так понравилась. По удобству не скажу, не опробовали еще.

J***a S.
23 Dec 2016

Спасибо сумка пришла как и на картинке , собака вместилась как и положено , прошита хорошо , ремешок регулируется. Спасибо.

A***y S.
23 Dec 2016

Сумочка хорошая, прочная. Все швы ровные, ниток нет. Ремешок регулируемый. Из минусов только низ- там нет твёрдой подкладки, собачке не очень удобно, буду подкладываться внутрь твёрдый картон.

Y***y S.
23 Dec 2016

Сумка отличного качества, швы ровные. Сумка сшита аккуратно. Размер М отлично подошел собаке 3,5 кг. Сумка отправлена в день заказа, прохождение товара по Китаю очень быстрое, но наша таможня и почта работают отвратительно. Всем советую данного продавца.

S***e R.
23 Dec 2016

It's fantastic, just as described and arrived in 3 weeks. I'm thrilled.

S***e S.
23 Dec 2016

Nice bag.

K***a U.
23 Dec 2016

super

O***a T.
13 Dec 2016

Thank you all much.

Customer
7 Dec 2016

Superware, nice contakt, gladly again anytime

T***a N.
7 Dec 2016

Сумка хорошего качества. Но размер М на моего чиха прям впритык. И немного не понравилось, что у сумки мягкое дно.

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