Verified by shoppers
Product always receives high satisfaction ratings from our customers

ITEM INFORMATION:

  • High Quality! 100% Brand new

  • Color:as the picture.

  • Package Content: 4 PIECES/ SET
  • Each listing has its own unique chart and no two listing charts are the same.
  • Please make sure to measure your dog for accurate sizing before purchasing to ensure the perfect fit.
  • If your dog is between sizes or is a growing puppy, always opt for the bigger size.

SIZE

Length(cm)

Width

Weight

#1/XS

3.9CM

3.1cm

1-2KG

#2/S

4.2CM

3.5cm

2-4KG

#3/M

4.8CM

3.7cm

4-5KG

#4/L

5.3CM

4.1cm

5-6.5KG

#5XL

5.7CM

4.5cm

6.5-7.5KG

PAYMENT INFORMATION

  • We gladly accept Alipay payments;
  • Payment should be cleared within 7 days;

SHIPPING INFORMATION

  • Items are shipped from China using Airmail, reach most of the countries within 20 to 35 business days.

  • Delivery time depends on destination and other factors, it may takes up to 20 business days Delivery Time.

  • Items will be shipped within 3 business day on payment received.

RETURN POLICY

  • 100% Satisfaction Guarantee: If you are not 100% satisfied with your item you may return it within 30 days for a full refund of your purchase price (including shipping fees). In order to get a refund please send us an email through alibaba requesting return instructions.

CONTACT US

  • Customer satisfaction is very important to us and our feedback rating reflects this satisfaction.
  • In very rare cases of the buyer being unhappy with their purchase please give us the opportunity to resolve any issues before leaving negative feedback us through Alibaba for any enquiries.

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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Write a Review
Customer
24 Sep 2016

very comunicative and helpfull!!!! size mach reality and same as in picture !

Customer
10 Jul 2016

Shoes very much, good quality. This model actually. Very comfortable and beautiful shoes.Delivery is very fast. Good and honest store!!! Recommend.

QY 2015 Dog Shoes Puppy Pet Shoes Clothes For Dog ClothES PU TPR Mesh pawprint Antiskid Shoes Dog sandals 4 PIECES/SET

2 Reviews
US $14.81
US $18.98
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